Also, stop suing us.
Here is a great article written by Microsoft copy-protection engineers which considers the "darknet"--the illegal intellectual property distribution network that used to be personal associates trading cassettes and is now characterized by peer-to-peer file-sharing. The article considers current and proposed methods of thwarting or minimizing illegal activity on the darknet and basically concludes "we're fucked." This is my favorite paragraph:
I think the salient point of the article as well as this posting is that the best way to lose legal paying customers is to restrict their rights (see: DRM, CSS, watermarking, fingerprinting, gene-mapping) and the best way to gain them is to provide a service of equal convenience and value to that of the darknets at a price that makes sense. No more $16 CDs, no more movie downloads that only work on one computer within 24 hours--no more crazy rules or prices that drive consumers into the warm and comforting arms of illegal file-sharing.
1. Though I don't, actually, download any song I want. Instead, I buy CDs and rip them to my hard drive, which is so STUPIDLY INEFFICIENT AND ARCHAIC IT MAKES ME SICK. I mean, I was doing this in 1997!
There is evidence that the darknet will continue to exist and provide low cost, high-quality service to a large group of consumers. This means that in many markets, the darknet will be a competitor to legal commerce. From the point of view of economic theory, this has profound implications for business strategy: for example, increased security (e.g. stronger DRM systems) may act as a disincentive to legal commerce. Consider an MP3 file sold on a web site: this costs money, but the purchased object is as useful as a version acquired from the darknet. However, a securely DRM-wrapped song is strictly less attractive: although the industry is striving for flexible licensing rules, customers will be restricted in their actions if the system is to provide meaningful security. This means that a vendor will probably make more money by selling unprotected objects than protected objects. In short, if you are competing with the darknet, you must compete on the darknet’s own terms: that is convenience and low cost rather than additional security.AMEN. Note that this was written 2 years ago and we're still stuck with obnoxious copy-protection that doesn't work and makes life more annoying for legitimate users. I know big corporations are slow to adjust to changing conditions, but seriously. If somebody had an online music store that sold unrestricted near-CD-quality mp3s I would be on that in a second, even if it were a little more expensive than iTunes (which I don't use, because the files are lower in audio quality than CDs and because the only mp3 player I can use them with is an iPod). And I'm a SOPHISTICATED consumer who realistically could download any song I want for free1. Imagine how happy grandma would be if she could just download a song and use it however she wanted, rather than get stuck with error messages because she can't figure out DRM.
I think the salient point of the article as well as this posting is that the best way to lose legal paying customers is to restrict their rights (see: DRM, CSS, watermarking, fingerprinting, gene-mapping) and the best way to gain them is to provide a service of equal convenience and value to that of the darknets at a price that makes sense. No more $16 CDs, no more movie downloads that only work on one computer within 24 hours--no more crazy rules or prices that drive consumers into the warm and comforting arms of illegal file-sharing.
1. Though I don't, actually, download any song I want. Instead, I buy CDs and rip them to my hard drive, which is so STUPIDLY INEFFICIENT AND ARCHAIC IT MAKES ME SICK. I mean, I was doing this in 1997!